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Retired & Senior Volunteer Program

The Retired & Senior Volunteer Program provides reliable, no-cost transportation and companionship for seniors and adults in Southeast Iowa who face barriers accessing medical care and essential services.

 

RSVP connects clients with trained volunteer drivers who offer more than just a ride. Our drivers provide consistency, care, and human connection. For many riders, a trip is not only how they get to an appointment, but also their only regular social interaction.

 

RSVP primarily supports transportation to:

• Medical appointments
• Dialysis and ongoing treatments
• Specialty care
• Follow-up visits and essential healthcare services 

WHO CAN WE SERVE?

RSVP serves:

• Seniors
• Adults with limited mobility
• Individuals managing chronic health conditions
• People without reliable transportation or nearby family support

 

Many RSVP clients live alone or on fixed incomes and rely on the program for recurring appointments throughout the year.

HOW MUCH DOES IT COST?

The service is free, and at no cost to you. We reimburse our drivers for mileage, and they donate their time. We only request that you respect our drivers, and our employees that help handle the administrative side of scheduling out your ride.

INTERESTED IN BEING A DRIVER?

Our RSVP Volunteer drivers are the heart of the program. Volunteers choose when and how often they drive. Some drivers volunteer once a week, others once a day. Participation is 100% flexible.

 

Volunteer drivers receive:

• Mileage reimbursement:
     • $0.45 per mile for in-town rides
     • $0.70 per mile for out-of-town rides
• Training and ongoing support
• The opportunity to build meaningful relationships and reduce social isolation

 

Many volunteers share that the connections they make with riders are the most rewarding part of their service. You do not need special medical training. Just a valid driver’s license, reliable vehicle, and a willingness to help others.

Click Here to Volunteer

NEED A RIDE?

 Scheduling a ride with us is simple:

      1.   Contact United Way of Southeast Iowa
        Call or email our program staff to request transportation.
        (319) 752-7831 or office@unitedwayseia.org

      2.   Provide Appointment Details
        We’ll ask for basic information such as appointment date, time, location, and any mobility needs.

      3.   Ride Matching
        A United Way staff member will match you with a volunteer driver and confirm the ride details.

      4.   Ride Day
        Your driver will arrive at the scheduled time and provide safe, reliable transportation to and from your appointment.

 

Advance notice is appreciated whenever possible to ensure driver availability.

 

If you are a caregiver, healthcare provider, or social service agency, you are welcome to help clients schedule rides on their behalf.

Click Here to Call and Schedule A Ride
Click Here to Email and Schedule A Ride

Door-to-Door Service
RSVP drivers provide assistance from the rider's door to the vehicle and from the vehicle to the entrance of the destination. This may include helping carry small personal items, providing an arm for balance, or assisting with navigating steps or walkways. Drivers cannot provide medical assistance or physically lift clients.

Curb-to-Curb Service
RSVP drivers transport riders from curbside at their pickup location to curbside at their destination. Riders must be able to safely travel between their door and the vehicle, as well as from the vehicle to their appointment location, without driver assistance.

Example: Pick up in Alley. Park on Street. Blue House with White Trim.

Mobility

No smoking allowed in vehicles.
SUV, Sedan, Etc.

Emergency Contact

We require at least One Emergency Contact. This can be family, a friend, a neighbor, a building office manager, etc.

Assistance Questions

Section answers will not disqualify you from being able to use RSVP services.

Liability Release

I understand that the information provided on this registration form is confidential and will NOT be shared or used by RSVP except for the purpose of providing transportation services. I hereby agree to indemnify and hold harmless United Way of Southeast Iowa and its parties, against any liability, loss, damage, cost or expenses which I may sustain, incur, or be requited to pay because of injury, death, or property loss or damage while being transported.

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